Tenant Letter
Toolkit
This toolkit is a practical guide for tenants in Easthampton and across Massachusetts. It provides ready-to-use letters and organizing tools to help you document problems, assert your rights, and work together with your neighbors.
How to Use This Toolkit
- Always keep copies of letters you send
- When possible, send letters by certified mail, email with
read receipt, or another trackable method
- Take photos and keep records to support your claims
- Fill in all bracketed sections before sending
- Contact the Easthampton Tenants Union if you need help
Moving Out?
Security Deposit
Return Demand
Use this letter if your landlord
has not returned your
security deposit within 30 days.
Asserting Your Rights?
Request for Repairs
Habitability Notice
Use this letter when your apartment has serious maintenance or safety problems that have not been fixed
Follow-Up
2nd Repair Notice
Use this letter if your landlord has ignored your first formal repair request.
Request for
Housing Inspection
Use this letter when serious conditions are ignored.
Getting Organized?
Notice of Tenant Union
and Collective Demand
Use this letter when tenants have organized together and want to formally notify the landlord of your union and present shared demands
Defend the Neighborhood
Easthampton Tenants Union (ETU)
Building Tenant Power • Protecting Homes • Strengthening Community
If you need support using this toolkit, contact ETU at:
[email protected] | (413) 282-7427
Is there a letter that you’d like to see here? Contact us at [email protected]
