Safe Passage

Safe Passage is a Hampshire County organization that supports survivors of domestic and relationship violence with free, confidential services including counseling, legal advocacy, safety planning, and connections to housing and shelter resources. They serve people of all genders and backgrounds and can help tenants experiencing abuse find safety, stability, and support.

Easthampton Community Center

Easthampton Community Center provides essential support for local residents, including a food pantry, community meals, clothing closet, and assistance navigating health and benefit programs. It’s a vital resource for tenants facing financial strain or housing instability, offering both basic necessities and connections to broader community support.

Mass 211

Mass 211 is a free, confidential, 24/7 hotline and website that connects Massachusetts residents to essential services like housing assistance, food resources, utility help, and crisis support. By dialing 2-1-1 or (877) 211-6277 or searching online- tenants can quickly get referrals for rent assistance, shelter, legal help, and other services that help people stay housed and stable.

ServiceNet

ServiceNet’s Shelter & Housing shelters provide emergency housing, meals, and essential services for individuals and families experiencing homelessness in Western Massachusetts. Their programs focus not only on immediate safety but also on connecting guests with case management, housing search support, and services that help people move toward stable, long-term housing.

Clinical & Support Options

Clinical & Support Options (CSO) is a Western Massachusetts nonprofit that provides crisis response, mental health care, housing support, and homelessness services for individuals and families. Their programs offer emergency stabilization, shelter access, and long-term support to help people regain safety, stability, and housing security.

Autonomous Tenants Union Network

The Autonomous Tenants Union Network (ATUN) is a North American collaborative of tenant unions working together to build grassroots tenant power and share organizing strategies across cities and regions. It connects local tenant unions with training, resources, and movement support to strengthen organizing efforts and help tenants win collective improvements.

Springfield No One Leaves

Springfield No One Leaves is a grassroots, member-led housing justice organization that organizes tenants and residents most impacted by the housing crisis to build collective power and resist displacement. Through tenant organizing, leadership development, and direct action campaigns, they support renters in defending their homes and winning long-term community control over housing.

Western Mass Network to End Homelessness

The Western Massachusetts Network to End Homelessness brings together service providers, advocates, and public officials across the region to prevent and end homelessness through coordinated, equity-centered solutions. Their site connects tenants and community members to emergency shelter resources, housing assistance programs, and regional advocacy efforts that strengthen housing stability across Western Massachusetts.

Neighbor to Neighbor

Neighbor to Neighbor Massachusetts is a member-led, community organizing organization that builds grassroots power among working-class, immigrant, and multiracial communities to win economic, racial, and housing justice. Through leadership development, civic engagement, and campaigns for affordable housing and tenant protections, they work to shift power toward residents and strengthen community self-determination across Massachusetts.

Community Legal Aid

Community Legal Aid’s Housing & Homelessness services provide free civil legal assistance to low-income tenants facing eviction, housing discrimination, unsafe conditions, or loss of housing subsidies in Central and Western Massachusetts. Their attorneys help renters protect their homes, assert their rights in court, and access shelter or benefits when housing stability is at risk.

Heisler, Feldman, and Ordorica, P.C.

Heisler, Feldman & Ordorica, P.C. is a Springfield-based law firm that represents tenants in Western Massachusetts facing eviction, unsafe housing conditions, discrimination, illegal rent increases, and other landlord-tenant disputes. The firm focuses on serving low- and moderate-income clients and often works without upfront fees, helping renters pursue justice when free legal aid is unavailable and traditional legal costs are out of reach.

MA Housing Court Resources

Massachusetts’ Housing Court Resources page brings together tools, forms, and guidance for tenants navigating Housing Court, including information on eviction cases, legal help, mediation, and courtroom procedures. It’s a practical starting point for renters who may be facing a legal dispute with a landlord and want to understand their options and deadlines.

Easthampton Health Inspector

The Easthampton Health Department provides resources and services that protect public health, including housing and shelter support, environmental health enforcement, and ways to file health and safety complaints. Tenants can use this department to report unsafe living conditions and access local resources that help keep homes healthy and habitable.

Easthampton Building Inspector

The Easthampton Building Inspector’s office enforces building and safety codes, issues permits, and conducts inspections to ensure housing meets legal standards. Tenants can contact the department to report unsafe structural conditions, code violations, or required inspections that affect the safety and habitability of their homes.

Easthampton Housing Authority

The Easthampton Housing Authority provides affordable public housing and rental assistance programs that help low-income residents, seniors, and people with disabilities access stable housing. Tenants can contact the Authority to learn about public housing options, waitlists, and voucher programs that make housing more affordable.